Privacy Policy

Last Updated: April 12, 2025

Xport Freight ("we", "our", or "us") is developed and operated by Olneva India Private Limited and distributed under the brand name Vorieon Technologies, owned by Devik Gupta, acting as a consultant for Olneva India. We are committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and protected when you use the Xport Freight mobile application (the "App").

1. Information We Collect

We collect only the information you voluntarily provide during registration:

• Full name
• Email address
• Phone number
• Company name (if applicable)
• Login credentials (stored securely)

We do not collect any sensitive personal data or use tracking cookies.

2. How We Use Your Information

Your information is used to:

• Create and manage your account
• Enable container bookings and show your booking history
• Provide technical support
• Maintain service security and app functionality

We do not use your data for advertising, analytics, or third-party services.

3. Data Storage & Security

Your data is stored securely using MongoDB Atlas, a cloud-based platform with strong encryption and access controls. We take appropriate technical and organizational measures to protect your information, including:

• Encrypted transmission (TLS/HTTPS)
• Hashed & salted passwords
• Role-based internal access restrictions

Despite these measures, no online system is 100% secure, but we follow best practices to mitigate risks.

4. Data Retention

We retain your personal data only as long as your account remains active or as needed to provide services. You can request data deletion anytime.

5. Data Sharing

We do not share your personal information with third parties. No external analytics or advertising SDKs are integrated.

6. Children's Privacy

This app is rated PEGI 3 and is not intended for users under the age of 13. We do not knowingly collect data from children. If such data is discovered, we will delete it promptly.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time

To exercise these right, email us at support@xportfreight.in

8. GDPR Compliance (European Union Users)

If you are a resident of the European Economic Area (EEA), you have specific rights under the General Data Protection Regulation (GDPR). These include:

• Right to access – You can request a copy of your personal data
• Right to rectification – You can ask us to correct inaccurate data
• Right to erasure – You can request deletion of your data
• Right to restrict processing – You can limit how we process your data
• Right to data portability – You can receive your data in a machine-readable format
• Right to object – You can object to how your data is used

Legal Basis for Processing:

• Consent (registration and app usage)
• Legitimate interest (security, customer support)

To make a GDPR request, contact us at support@xportfreight.in

We will respond within 30 days.

9. CalOPPA Compliance (California Residents)

Under the California Online Privacy Protection Act (CalOPPA), California users have the right to:

• Know what personal information is collected
• Know if information is shared and with whom
• Access and request updates or deletion of their information
• Be notified of changes to the privacy policy

Do Not Track Signals: We do not track users or allow third-party tracking. Our app does not respond to "Do Not Track" browser signals because we don't use cookies or cross-site trackers.

Requesting Info: To review, update, or delete your information, contact us at support@xportfreight.in

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Information

Legal Operator:

Olneva India Private Limited

Email: support@xportfreight.in

Address: Office No. 27, 2nd Floor, Building B, Kotle Patil City Vista, Foundation Road, Ashoka Nagar, Kharadi, Pune, MH 411014

Distributed under the brand: Vorieon Technologies